STYX Sports ("we," "our," or "us") is a premier live sports streaming platform based in Dubai, United Arab Emirates (UAE). We are dedicated to delivering high-quality, real-time sports content to users across the globe. Our platform allows sports enthusiasts to access live events, exclusive sports content, and other related services conveniently, from any location, on multiple devices.
At STYX Sports, we recognize the importance of your privacy and are committed to ensuring that your personal data is protected. Our approach to data collection and handling is governed by the applicable laws of Dubai and the UAE, which include stringent data protection regulations. We prioritize safeguarding your personal information from unauthorized access, misuse, or disclosure. Our privacy practices are designed to ensure that your data is collected, processed, and stored securely, and only used for legitimate purposes to enhance your experience on our platform.
Our mission extends beyond simply providing streaming services; we aim to build a trusted and user-friendly environment where you can enjoy seamless access to your favorite sports content, knowing that your privacy is treated with the utmost respect and in full compliance with the legal requirements of the UAE.
This Privacy Policy provides a comprehensive explanation of how STYX Sports collects, uses, stores, and safeguards the personal data you provide when interacting with our platform. It is designed to give you a clear understanding of the types of personal information we may gather from you, how we use this information to enhance your experience, and the steps we take to ensure its security. Additionally, the policy informs you of your rights regarding your personal data, such as your ability to access, update, or request the deletion of your information, in accordance with applicable laws.
When you use our services, including browsing the platform, creating an account, or subscribing to our content, you agree to the terms outlined in this Privacy Policy. This means that you consent to our practices related to the collection and processing of your personal data. Our aim is to ensure that you have control over your personal information and are aware of how we handle it responsibly and in compliance with the legal frameworks in place, particularly those of Dubai and the UAE.
By continuing to use our platform, you acknowledge and accept the privacy practices described in this policy, and you agree to allow us to use your personal data in ways that support and improve your experience with STYX Sports.
Our platform is designed for users who are 18 years of age or older, or as stipulated by the applicable legal age in the user’s country of residence, which may vary from time to time. This means that individuals under the age of 18, or the relevant minimum age prescribed by local laws, should not use or access our services. We do not intentionally collect personal data from minors, and we are committed to ensuring that our platform adheres to all relevant laws regarding age-appropriate access and data protection.
If you are a parent or legal guardian and discover that your child has provided personal information to us without your consent or awareness, we encourage you to contact us immediately. Once notified, we will take prompt action to remove the personal data of the minor from our systems to prevent unauthorized or unintended use of their information. This policy is in place to protect the privacy and security of children and to ensure that our platform complies with both local and international data protection standards that prioritize the welfare of minors.
We may collect various types of personal data to ensure that you have a seamless and personalized experience when using our platform. The personal information we gather may include, but is not limited to:
We collect personal data from you through multiple channels, including:
The personal data we collect is used for the following purposes:
We process your personal data under the following legal grounds:
We may share your personal data with trusted third-party entities in order to deliver the services you expect from us, including facilitating your access to live sports content, processing payments, and improving your overall user experience on our platform. These third parties typically include:
We take great care in choosing third-party partners who adhere to strict data protection standards according to prescribe law time to time. All third parties with whom we share your personal data are required to enter into confidentiality agreements with us. These agreements ensure that your personal data is only used for the specified purposes related to the services we provide and that your privacy is protected in compliance with relevant data protection laws, including the laws of Dubai and the UAE.
In addition, we take steps to ensure that any third parties with access to your data implement robust security measures to safeguard your personal information from unauthorized access, breaches, or misuse. These third parties are prohibited from using your data for any other purposes beyond what is necessary to provide their services to STYX Sports.
By sharing your data with trusted partners, we can enhance the functionality of our platform and improve your overall experience while maintaining a high level of security and compliance with applicable legal standards.
We may use your personal data, such as your name and email address, to send you marketing communications, updates about our services, or promotional offers. These communications could include information about upcoming live sports events, new features on the platform, special discounts, or other content we believe may be of interest to you based on your preferences and activity on our platform.
However, we only send you these marketing messages if you have explicitly provided your consent to receive such communications. Consent is typically given when you register an account with us or subscribe to our services, at which point you may be asked if you would like to receive marketing emails or updates.
You retain full control over your preferences for receiving marketing communications. If at any point you decide that you no longer wish to receive promotional content or updates, you can easily opt out. Each marketing email we send contains clear instructions on how to unsubscribe. By following these instructions, you will be removed from our mailing list, and we will no longer send you marketing communications. Alternatively, you can contact us directly to request the removal of your details from our marketing distribution.
Please note that opting out of marketing communications does not affect the non-promotional communications we send regarding your account, such as billing information (if any), service updates, or technical support notifications, which are essential for managing your account and ensuring a smooth experience on our platform.
We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, such as providing you with access to our services, managing your account, processing payments (if any), or ensuring a personalized experience on our platform. This means that as long as you continue to use our services or maintain an active account, we will securely store your personal information.
Additionally, we may retain your data to comply with legal obligations, such as those related to financial records, tax compliance, fraud prevention, or any other regulatory requirements imposed by the laws of Dubai and the UAE. For instance, we may be required to store certain transactional data for a specified period to comply with financial regulations.
Once your personal data is no longer needed for the purposes outlined in this Privacy Policy, and there is no legal requirement for its retention, we will take appropriate measures to securely delete or anonymize the information. This ensures that your data is protected from unauthorized access or misuse, even after we no longer require it.
Our data retention policy is designed to balance the need to provide continuous service to our users while ensuring compliance with legal and regulatory obligations, all while safeguarding your privacy and personal data.
We are committed to maintaining the accuracy and integrity of the personal data we collect and store. To ensure that we provide you with the best possible service, we take steps to keep your personal information up-to-date, whether it's for account management, communication, or delivering content tailored to your preferences. Accurate data also helps us comply with legal requirements and maintain the security of your account.
However, you play an essential role in this process. As a user, you are responsible for ensuring that the information you provide to us is correct and current. This includes details such as your name, email address, billing information (if any needed), and any other data relevant to your account. If your circumstances change, for example, if you change your email address or move to a new location, it is your responsibility to promptly update this information through your account settings or by notifying us.
Keeping your information accurate helps us serve you better and avoid any disruptions to your services, such as billing issues, communication errors, or difficulties in account verification. If we become aware that certain information is outdated or incorrect, we may reach out to you to verify and update your details.
By maintaining accurate personal data, we can continue to provide you with a seamless and personalized experience, while also ensuring that we comply with our legal obligations and data protection policies.
We take your privacy and the security of your personal data seriously. To protect your information from unauthorized access, misuse, alteration, or destruction, we implement industry-standard security measures, including encryption, secure socket layer (SSL) technology, firewalls, and access controls. These safeguards are designed to ensure that your personal data is kept confidential and secure as it moves through our platform and is stored in our systems.
Our security protocols also extend to our internal processes, where we limit access to personal data to authorized personnel only, and ensure that they are bound by confidentiality agreements. In addition, we regularly update our security practices and employ advanced technologies to prevent data breaches, fraud, or unauthorized access to your account.
However, despite these robust efforts, it’s important to recognize that no system, whether online transmission or storage, can be guaranteed to be completely secure. Factors such as internet vulnerabilities, unauthorized third-party actions, or unforeseen technical issues may present risks to your data. Although we strive to maintain the highest level of security, we cannot provide an absolute guarantee against these risks.
We encourage you to take steps on your end to protect your personal information as well, such as using strong, unique passwords, keeping your login credentials confidential, and regularly monitoring your account for any suspicious activity.
While we are committed to protecting your personal data with the best available security measures, we acknowledge the inherent limitations of online systems and encourage vigilance in maintaining your privacy and security.
Your personal data may sometimes need to be transferred to and stored in countries outside of the United Arab Emirates with permission of respected authority (UAE). These countries may have different legal frameworks and data protection laws that may not provide the same level of protection as those in the UAE. For instance, we may use servers or work with third-party service providers, such as payment processors or content delivery networks, located in other regions to ensure the seamless operation of our platform.
To safeguard your personal data during these international transfers, we implement appropriate legal mechanisms and security measures that comply with the applicable data protection regulations in the UAE, including the provisions of the UAE Personal Data Protection Law. This means that, regardless of where your data is transferred, it will remain protected in line with the high standards we follow.
The steps we take to ensure the safety of your data during international transfers include:
While these transfers are necessary to ensure the proper functioning of our services, we are committed to ensuring that your personal data is protected with the same level of care, even when it is processed or stored outside the UAE. Should you have any concerns about how your data is handled internationally, you are welcome to contact us for further clarification.
Our platform may include links to third-party websites, applications, or services that are not operated or controlled by STYX Sports. These links are provided for your convenience, such as to offer access to additional content, products, or services that might interest you. However, once you click on these links and leave our platform, any personal data you provide to or share with these third-party sites or services is governed by their own privacy policies and practices.
We want to emphasize that we have no control over how these third parties collect, use, or protect your personal information. They may have different data collection methods, security measures, and privacy practices that may not align with the protections provided by StyxSports or comply with the same data protection laws as those in the UAE.
We encourage you to carefully review the privacy policies of any third-party websites or services before interacting with them or providing any personal information. This will help you understand how your data will be handled, whether it will be shared with other entities, and what your rights are in relation to your data on those platforms.
While we make every effort to link to reputable third-party websites, we are not responsible for any actions, omissions, or security breaches that may occur as a result of your interactions with these external sites. As such, we disclaim any liability for the privacy practices or content of any third-party websites or services.
This Privacy Policy is governed by and interpreted in accordance with the laws of Dubai, United Arab Emirates (UAE). This means that the collection, use, storage, and protection of your personal data are subject to the applicable legal framework of Dubai and the UAE, including its data protection and privacy laws.
In the event of any disputes, claims, or disagreements arising from this Privacy Policy or your use of our platform, such matters will be resolved under the legal framework of Dubai. Specifically, any legal actions or proceedings will be governed by THE CIVIL PROCEDURE LAW FEDERAL LAW NO. 42 OF 2022, which outlines the rules and procedures for resolving civil disputes in UAE courts.
This law provides the procedural guidelines for filing claims, resolving disputes, and ensuring that due process is followed in all legal proceedings. By using our platform, you agree to submit to the jurisdiction of the courts in Dubai, UAE, should any legal disputes related to this Privacy Policy arise.
In practical terms, this means that if any issue related to the collection or use of your personal data needs to be resolved in court, it will be handled in accordance with Dubai law, and the case will be heard by the appropriate UAE courts. This ensures that any legal proceedings will follow the procedures and protections provided by UAE law, safeguarding both your rights and those of STYX Sports.
We have a dedicated redressal officer team in place to address and resolve any issues you may encounter while using our platform. If you have a concern or complaint, we encourage you to communicate with us directly to facilitate a swift resolution.
To help us assist you effectively, please provide the following details in your communication:
Our platform uses cookies to enhance your browsing experience, track user activity, and improve our services. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy. For more refer Cookies Policy
We reserve the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data handling practices, legal requirements, or the services we offer. These updates may be necessary to stay compliant with new regulations, incorporate new technology, or improve how we manage and protect your personal data.
When any changes are made to this Privacy Policy, they will become effective immediately upon posting the revised version on our platform. This means that the updated terms will apply to your continued use of our services from the date of posting onwards, without the need for any additional notice or approval from you.
To ensure that you remain informed about how we collect, use, and protect your personal data, we encourage you to periodically review this Privacy Policy. By doing so, you can stay updated on any changes that may affect your rights or the way your information is handled.
Your continued use of our platform after the updated Privacy Policy is posted will constitute your acceptance of the revised terms. If you do not agree with any changes, you should discontinue using the platform and contact us with any concerns you may have.
If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your personal data, we encourage you to reach out to us using the contact methods provided below. Our team is here to assist you and address any inquiries you may have.
You can send your questions or concerns to us at support@styxsportys.com Please include relevant details about your inquiry so that we can respond promptly and effectively.
If you prefer to speak with someone directly, you can request a virtual meeting by emailing us at support@styxsportys.com We will do our best to arrange a meeting based on available time slots. Our representatives are available during business hours to assist you with any questions or issues through virtual meetings.
We value your privacy and are committed to providing you with the necessary support regarding your personal data. Whether you have specific questions about this Privacy Policy, need clarification on how your data is used, or want to express concerns about your privacy rights, please don't hesitate to reach out.
Last updated: 24/10/2024. This date indicates when the Privacy Policy was last reviewed or modified, ensuring you are aware of the most current terms regarding the handling of your personal information.
